Boekenportaal Suriname | Jochen (National University Of Singapore Wirtz

Designing Complaint Handling And Service Recovery Strategies

Jochen (National University Of Singapore Wirtz

Reeks: Winning In Service Markets Series

ISBN: 9781944659394 , Paperback

Afwijkende levertijd: 16 tot 18 Dagen.

The first unspoken law of service quality and productivity is to do it right the first time. However, chances are that the customers may not be always

€ 13,95

Services Marketing: People, Technology, Strategy (Ninth Edition)

Jochen (National University Of Singapore Wirtz ; Christopher (.) Lovelock

ISBN: 9781944659820 , Paperback

Afwijkende levertijd: 6 tot 8 Dagen.

Services Marketing: People, Technology, Strategy is the ninth edition of the globally leading textbook for Services Marketing by Jochen Wirtz and Chri

€ 66,95

Social Cues

Jonathan Art (National University of Singapore) Chu

Reeks: Elements in International Relations

ISBN: 9781009557313 , Paperback

Afwijkende levertijd: 16 tot 18 Dagen.

This Element advances a theory of social cues to explain how international institutions legitimize foreign policy. It provides an understanding of ins

€ 27,95

Chemical Stabilisation of Soft Soils

Fook-Hou (National University of Singapore Lee

ISBN: 9781032259642 , Hardcover

Nog niet verschenen Beschikbaar vanaf 11-3-2026

This guide for the rapid stabilization of soft soil outlines commonalities in the underlying principles and reactions of different chemicals. It cover

€ 165,10

The Age of Youth

Masako (National University of Singapore) Hattori

Reeks: Military, War, and Society in Modern American History

ISBN: 9781009303361 , Hardcover

Afwijkende levertijd: 16 tot 18 Dagen.

Reveals how national security goals shaped US ideas about youth and education in the first half of the twentieth century, during both wartime and peac

€ 134,00

Copyright Law and Generative AI

Yangzi (National University of Singapore Li

Reeks: Law and Change

ISBN: 9781041105398 , Hardcover

Nog niet verschenen Beschikbaar vanaf 19-5-2026

This book takes a comparative and interdisciplinary approach to unpack how copyright exceptions apply—or fail to apply—in the age of generative AI. It

€ 184,15

Rice Politics in Southeast Asia

Jamie S. (National University of Singapore) Davidson

ISBN: 9781009624640 , Hardcover

Nog niet verschenen Beschikbaar vanaf 19-2-2026

In this comparative historical analysis, Jamie S. Davidson argues that the performance legitimacy stemming from the Green Revolution of the 1960s and

€ 125,00

Essentials of Services Marketing

Jochen Wirtz

ISBN: 9781292425191 , Paperback

Afwijkende levertijd: 4 tot 6 Dagen.

For undergraduate courses in services marketing. As economies across the world continue to transition toward services, skills in marketing and managin

€ 95,95

Taiwan and Cross-Strait Relations in an Era of Great Power Rivalry

Dongtao (National University of Singapore Qi

Reeks: Routledge Advances in International Relations and Global Politics

ISBN: 9781041053378 , Hardcover

Nog niet verschenen Beschikbaar vanaf 29-5-2026

Qi provides a comprehensive exploration of the complex and evolving dynamics in and between Taiwan, China, and the United States from 2016 to 2024. Th

€ 196,85

Contractual Indemnities

Wayne (University of Singapore) Courtney

Reeks: Hart Studies in Private Law

ISBN: 9781509984121 , Hardcover

Nog niet verschenen Beschikbaar vanaf 28-5-2026

This much welcomed new edition examines all recent developments in the field of contractual indemnities.The first edition of this hallmark text provid

€ 165,10

Addressing Misinformation and Disinformation

James (RMIT University ) Meese ; Corinne (National University of Singapore) Tan

Reeks: Elements in Data Rights and Wrongs

ISBN: 9781009768153 , Paperback

Nog niet verschenen Beschikbaar vanaf 31-3-2026

The Element identifies avoidance or alleviation of harm as a central legal preoccupation, outlines technical developments associated with AI and other

€ 26,95

Addressing Misinformation and Disinformation

James (RMIT University ) Meese ; Corinne (National University of Singapore) Tan

Reeks: Elements in Data Rights and Wrongs

ISBN: 9781009768160 , Hardcover

Nog niet verschenen Beschikbaar vanaf 31-3-2026

The Element identifies avoidance or alleviation of harm as a central legal preoccupation, outlines technical developments associated with AI and other

€ 75,00

Routledge Handbook of China–India Relations

Kanti (National University of Singapore Bajpai ; Selina (National University of Singapore Ho ; Manjari (Boston University Chatterjee Miller

ISBN: 9781032803654 , Hardcover

Nog niet verschenen Beschikbaar vanaf 5-5-2026

This new and revised, second edition of the Routledge Handbook of China–India Relations provides a comprehensive, multi-disciplinary and much-needed o

€ 292,10

Biodiversity and Human Livelihoods in Protected Areas

Navjot S. (National University of Singapore) Sodhi ; Greg (National University of Singapore) Acciaioli ; Maribeth (National University of Singapore) Erb

ISBN: 9780521870214 , Hardcover

Afwijkende levertijd: 6 tot 8 Dagen.

This book was published in 2007. Protected areas have emerged as major arenas of dispute concerning both indigenous and environmental protection. In t

€ 125,00

Re-Framing Urban Space

Im Sik (National University of Singapore) Cho ; Chye-Kiang (National University of Singapore) Heng ; Zdravko (National University of Singapore) Trivic

ISBN: 9781138849860 , Paperback

Afwijkende levertijd: 6 tot 8 Dagen.

Drawing from contemporary theories and concepts on the quality of public spaces, Re-Framing Urban Space offers a holistic framework to classify, evalu

€ 89,95

Modern Criminal Law

Professor A P (National University of Singapore) Simester

ISBN: 9781509956180 , Paperback

Afwijkende levertijd: 23 tot 25 Dagen.

This book brings together leading scholars from the next generation of UK criminal lawyers to celebrate the work of GR Sullivan, Emeritus Professor at

€ 59,95

Agentic Artificial Intelligence

Bornet ; Jochen Wirtz ; Thomas H. Davenport

ISBN: 9798992833645 , Paperback

Afwijkende levertijd: 16 tot 18 Dagen.

€ 34,50

Agentic Artificial Intelligence

Pascal Bornet ; Jochen Wirtz ; Thomas H. Davenport

ISBN: 9798992833607 , Hardcover

Afwijkende levertijd: 16 tot 18 Dagen.

€ 39,95

Social Enterprises in Asia

Ernest (National University of Singapore) Lim

ISBN: 9781108947756 , Paperback

Afwijkende levertijd: 6 tot 8 Dagen.

Social enterprises are regarded as a vital solution to the pressing problem of socio-economic inequality and play a crucial role in the delivery of pu

€ 42,50

Manifestations of Coherence and Investor-State Arbitration

Charalampos (National University of Singapore) Giannakopoulos

ISBN: 9781009153867 , Paperback

Afwijkende levertijd: 6 tot 8 Dagen.

Coherence is highly valued in law. It is especially sought after in investor-state dispute settlement, where charges of incoherence in arbitral awards

€ 42,50

Uitgebreid zoeken.

Jochen (National University Of Singapore Wirtz

Reeks: Winning In Service Markets Series

Reeks: Elements in International Relations

Reeks: Military, War, and Society in Modern American History

Reeks: Law and Change

Reeks: Routledge Advances in International Relations and Global Politics

Reeks: Hart Studies in Private Law

Reeks: Elements in Data Rights and Wrongs

Reeks: Elements in Data Rights and Wrongs

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